Privacy Policy

Privacy Policy
Effective Date: January 1st, 2025

1. Introduction
Certified Lighting Pros ("Company," "we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our website, products, and services, including SMS communications related to our 10DLC campaign.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing details, and other identifiers you provide when making a purchase or signing up for services.
  • Technical Data: IP address, browser type, and device information.
  • Communication Data: SMS messages, email correspondence, and customer service interactions.

3. How We Use Your Information
We use your information to:

  • Process transactions and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Send marketing messages and promotional content (with your consent).
  • Comply with legal requirements, including 10DLC campaign compliance.

4. SMS Communication & 10DLC Compliance
By providing your phone number and opting in, you consent to receive SMS messages from us regarding promotions, updates, and service-related messages.

  • Opt-In Keywords: You may opt in by replying START, SUBSCRIBE, or JOIN.
  • Message Frequency: Varies based on user interaction.
  • Opt-Out: You may opt out at any time by replying STOP, CANCEL, UNSUBSCRIBE, or QUIT to any message.
  • Help: For assistance, reply HELP or contact us at 972-512-0000.
  • Data Rates: Standard message and data rates may apply.
  • Third-Party Disclosure: We do not share SMS opt-in data with third parties except as required for legal compliance or service delivery.

5. Sharing of Information
We do not sell your personal data. However, we may share your information with:

  • Service providers who assist in delivering our services (e.g., payment processors, SMS platforms).
  • Legal authorities when required by law.

6. Data Security
We implement strict access controls and regularly audit our systems to prevent unauthorized sharing of user data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security. 

7. Your Rights & Choices
You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing messages by following the provided instructions.
  • Request information about how we process your data.

8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. SMS communication data is retained in compliance with regulatory requirements.

9. Children's Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data collection, we will take immediate steps to delete it.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us
For questions or concerns regarding this policy, please contact us at:
Certified Lighting Pros
Phone: 972-512-0000
Email: Info@CertifiedLights.com
Address: 10221 Corkwood Rd. Suite 100, Dallas, TX 75238

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